Shop policies

Shop policies

Nadinoo ships from the UK to the world! All items are either ready handmade or made to order and shipped 7-14 days after you have made your purchase and the funds have been recieved. All orders are posted recorded delivery from Manchester England, we include your tracking number in the email sent out to you once your item has been handmade and dispatched.

Refunds & Exchange:
Unfortunately Nadinoo does not refund or exchange any items bought from the online store, but if you have any major problems with your purchase please contact us within 5 days of receiving your item and we will try work something out.
Please ensure you read all sizing/wash care info carefully before making your purchase and if you need any more info please contact us through the contact page.

Size Chart:
Please note these are your body measurements and not the garments.

X-S UK8 US 4 EU 36
Bust 81cm-84cm or 32"-33" Waist 63cm-66cm or 25"-26" Hip 89cm-91cm or 35"-36"

S UK10 US 6 EU 38
Bust 86cm-89cm or 34"-35" Waist 68cm-71cm or 27"-28" Hip 94cm-96cm or 37"-38"

M UK12 US 8 EU 40
Bust 91cm-94cm or 36"-37" Waist 74cm-76cm or 29"-30" Hip 99cm-101cm or 39"-40"

L UK14 US10 EU 42
Bust 96cm-99cm or 38"-39" Waist 79cm-81cm or 31"-32" Hip 104cm-107cm or 41"-42"

How to measure:

Bust: measure all the way round your bust at the highest point while wearing your everyday bra.
Waist: measure all the way round the narrowest point of your waist (don't breath in).
Hips: measure all the way round the widest part of your hip.

Please don't hesitate to contact us if you are unsure of your size.

Custom orders:
We are currently not taking on any custom orders or alterations.

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. You are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

If you have any more questions please feel free to contact us.